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Frequently Asked Questions

Customer Service

Sunargi does not has any offline stores as of yet. We’ll notify all of our customers if we open any physical store or showroom in the future.

We started the business in the year 2005 and since then we are catering to more than 193 countries worldwide.

Sunargi manufactures its jewelries on its own, so the increase of price by the middlemen like wholesalers and retailers is avoided which in turn keeps the price of the products this low.

We would love to give your designs the shape of reality if possible.


Sunargi bears all the cost incurred on delivering the item to your doorstep. So the delivery charges are none except for the ones like charged by the recipient countries or regions like customs duty etc.

We can literally ship to all the 195 countries present in this world.

Delivery time varies from country to country and region to region, contact our customer service support to get an estimate for the region you reside in.

We use the best methods to send you the order to ensure the jewelry does not gets damages or lost during the transit. However, you are advised not to accept the delivery is you notice the package is tampered, in such cases kindly inform our customer service support as soon as possible.

Yes, we provide you a tracking code as soon as the courier service provider picks up the shipment package, so that you can know the status of the delivery.

It might be possible only if the product is still in processing state and is not shipped yet.


All our jewelries are made up of 925 sterling silver and will be stamped with the same.

You can determine the size of your fingers by consulting with your nearest jewelry shop, or you can do that at home too by using a thread and a scale.

We provide free of cost resizing service for any ring purchased by us, however, the cost to send the ring to us and receiving it back from us via courier will be borne by you. Contact us to know more about the process and the costs involved.

All the jewelries come in a beautiful jewelry box.

Online Payment

Sunargi is very strict and attentive to keep our systems highly secured to prevent any kind of frauds. We employ many methods to keep the system highly secure, for example, our website is equipped with end to end encryption using SSL (Secure Socket Layer) which you can see in the address bar of your browser as “HTTPS” instead of “HTTP”.

This might happen due to you entering incorrect card details, kindly recheck the card details and enter them in their respective fields on the payment page with care. If the problem still persists, try using different card or contact us.

We accept payments from PayPal and all the major debit and credit card providers like VISA, MasterCard, Discover, American Express and many more.

If you do not find your question answered above, then contact us on: sales@sunargi.com or +91-972-557-6555.