Sunargi bears all the cost incurred on delivering the item to your doorstep. So the delivery charges are none except for the ones like charged by the recipient countries or regions like customs duty etc.
We use the best methods to send you the order to ensure the jewelry does not gets damages or lost during the transit. However, you are advised not to accept the delivery is you notice the package is tampered, in such cases kindly inform our customer service support as soon as possible.
We provide free of cost resizing service for any ring purchased by us, however, the cost to send the ring to us and receiving it back from us via courier will be borne by you. Contact us to know more about the process and the costs involved.
Sunargi is very strict and attentive to keep our systems highly secured to prevent any kind of frauds. We employ many methods to keep the system highly secure, for example, our website is equipped with end to end encryption using SSL (Secure Socket Layer) which you can see in the address bar of your browser as “HTTPS” instead of “HTTP”.
This might happen due to you entering incorrect card details, kindly recheck the card details and enter them in their respective fields on the payment page with care. If the problem still persists, try using different card or contact us.